Privacy Policy
We care about your privacy. This policy describes how we will deal with your personal information.
What is Personal Information?
When we talk about personal information, we mean information or an opinion about an individual where you can tell or reasonably work out who the information or opinion is about.
Getting to know you
To help us help you, it is often important we know a few things about you. However, we will only collect personal information about you that is relevant to our relationship.
Where reasonably possible, we will only collect personal information when you know we are. For example, we may request general information like your name, e-mail address and contact details when you ask us a question or contact us. We may also need to ask for other information, including your credit card details, shipping address and computer’s IP address when you wish to purchase a product or a service from us. If you do not provide some of this information, we may not be able to fulfill your request.
Our purpose for collecting personal information should be clear when we collect it. If you are not sure, please contact us by email, or write to us at the address below.
You can generally visit our website without revealing who you are or other personal information. We will not collect any personal information about you when you visit our website except where you knowingly provide us with personal information.
Use and disclosure
Subject to our legal obligations and our other rights under any agreement with you, we will do our best to only give out your personal information to those people listed below and to any other people you have asked us to provide it to.
We will only use your personal information as allowed by law. This means we may use it for the purpose it was collected, as apparent at the time of collection, or as otherwise set out in this policy. If we want to use your information for any other purpose, we will first seek your consent unless we are not required to by law.
We generally only use or disclose your personal information to:
- provide you with information, products or services you have requested;
- promote your success story to visitors to our website through testimonial or other feedback pages with your consent;
- tell you about any new developments, offers or events we think may interest you;
- credit reference and reporting agencies and other credit providers if you place a large order or wish us to extend credit;
- law enforcement and other government agencies where required by law; and to meet any legal requirements.
Whilst we strive to protect and respect your privacy, we cannot guarantee the security of any information you send over the Internet.
Access to personal information
You can request access to personal information we hold about you at any time. We will give you access unless we are required by law to refuse it. We may ask you to pay our reasonable costs of providing access.
If you believe personal information we hold about you is inaccurate or incomplete, please let us know. We will generally take reasonable steps to correct your personal information where inaccuracies are found.
In certain circumstances, we may refuse to give access to your personal information or amend it. Usually we will explain why and, in the case of an amendment, make a note that you disagree with the accuracy or completeness of particular information.
Security and integrity
We cannot guarantee the security of information you may transmit to us. We will take reasonable steps to keep your personal information secure, accurate, complete and up to date except where at the time you supply it, it is clear that it will be published on the website. If we no longer require your personal information, we will take reasonable steps to destroy or de-identify it. We do not take responsibility for the security of information that is outside our control such as when it is sent over the Internet.
Changes to this policy
To keep up with regulatory, technical and organisational change, we may change this policy from time to time by publishing the updated policy on our website. Please be sure to visit our website regularly to keep up to date with any changes.
Contacting us
If you have any problems or complaints, or general questions regarding our information handling practices, please contact us by email (Mitchell@superfatlosssecrets.com) or by writing to:
Mitchell Newman
Suite 144
Central Brunswick
421 Brunswick Street
Fortitude Valley QLD 4006
AUSTRALIA
